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Erased Drive & unable to reinstall MacOS

I tried doing a factory reset on my M1 MacBook & did so improperly. I cannot choose a disk to select to install Big Sur as there’s no option. Also, I cannot erase Apple SSD Media as I get error code (-69877)

MacBook Pro 13″, macOS 11.6

Posted on Oct 24, 2021 5:54 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 25, 2021 6:44 AM

Mercura wrote:

I tried doing a factory reset on my M1 MacBook & did so improperly. I cannot choose a disk to select to install Big Sur as there’s no option.

Also, I cannot erase Apple SSD Media as I get error code (-69877)
https://discussions.apple.com/content/attachment/34ac37fd-d5b6-43ee-9ac2-d63469cf86d7
https://discussions.apple.com/content/attachment/48782704-8015-4472-bcf3-9b8e431111e1




this may require a second Mac—https://support.apple.com/guide/apple-configurator-2/revive-or-restore-a-mac-with-apple-silicon-apdd5f3c75ad/mac



For issues you can contact Apple—


Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232




1 reply
Question marked as Top-ranking reply

Oct 25, 2021 6:44 AM in response to Mercura

Mercura wrote:

I tried doing a factory reset on my M1 MacBook & did so improperly. I cannot choose a disk to select to install Big Sur as there’s no option.

Also, I cannot erase Apple SSD Media as I get error code (-69877)
https://discussions.apple.com/content/attachment/34ac37fd-d5b6-43ee-9ac2-d63469cf86d7
https://discussions.apple.com/content/attachment/48782704-8015-4472-bcf3-9b8e431111e1




this may require a second Mac—https://support.apple.com/guide/apple-configurator-2/revive-or-restore-a-mac-with-apple-silicon-apdd5f3c75ad/mac



For issues you can contact Apple—


Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232




Erased Drive & unable to reinstall MacOS

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