I tried doing a factory reset on my M1 MacBook & did so improperly. I cannot choose a disk to select to install Big Sur as there’s no option. Also, I cannot erase Apple SSD Media as I get error code (-69877)
MacBook Pro 13″, macOS 11.6
Mercura wrote:
I tried doing a factory reset on my M1 MacBook & did so improperly. I cannot choose a disk to select to install Big Sur as there’s no option.
Also, I cannot erase Apple SSD Media as I get error code (-69877)
https://discussions.apple.com/content/attachment/34ac37fd-d5b6-43ee-9ac2-d63469cf86d7
https://discussions.apple.com/content/attachment/48782704-8015-4472-bcf3-9b8e431111e1
this may require a second Mac—https://support.apple.com/guide/apple-configurator-2/revive-or-restore-a-mac-with-apple-silicon-apdd5f3c75ad/mac
For issues you can contact Apple—
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
https://support.apple.com/en-us/HT201232
Mercura wrote:
I tried doing a factory reset on my M1 MacBook & did so improperly. I cannot choose a disk to select to install Big Sur as there’s no option.
Also, I cannot erase Apple SSD Media as I get error code (-69877)
https://discussions.apple.com/content/attachment/34ac37fd-d5b6-43ee-9ac2-d63469cf86d7
https://discussions.apple.com/content/attachment/48782704-8015-4472-bcf3-9b8e431111e1
this may require a second Mac—https://support.apple.com/guide/apple-configurator-2/revive-or-restore-a-mac-with-apple-silicon-apdd5f3c75ad/mac
For issues you can contact Apple—
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
https://support.apple.com/en-us/HT201232
Erased Drive & unable to reinstall MacOS
