Macbook factory reset - Can't reinstall MacOS Sierra

Question

Level 1

4 points

Macbook factory reset - Can't reinstall MacOS Sierra

Hello everyone!

I tried to factory reset my MacBook Pro (with no experience, which was my mistake).

Already erased everything, and i am currently running on Recovery mode. Done First aid, and everything has the green light.

But unfortunately, the MacOS Sierra does not complete the installation. It shows "An error occurred while preparing the installation. Try running this application again".

Been looking to a lot of information online, but nothing repairs this.

Can anyone help me? I am attaching two pictures. One of the error, and another one of the SSD and Disk images partitions.

Thank you in advance!

MacBook Pro 13″, macOS 12.5

Posted on Jan 31, 2023 2:53 AM

Reply

Answer 1

Top-ranking reply

BDAqua

Level 10

245,177 points

Jan 31, 2023 9:44 AM in response to joão28

You don't choose Base System to install to.

If Mac HD isn't showing as an install choice then likely the drive is Formatted APFS which Sierra can't deal with, reformat the top drive MacOS Extended Journaled, or...

Start up from macOS Recovery

To start up from macOS Recovery, turn on your Mac and immediately press and hold one of the following combinations on your keyboard. Command-R is generally recommended, especially if you never installed macOS Sierra 10.12.4 or later… How to reinstall macOS - Apple Support

Command (⌘)-R

Install the latest macOS that was installed on your Mac.

Option-⌘-R

Upgrade to the latest macOS compatible with your Mac.

Shift-Option-⌘-R

Install the macOS that came with your Mac, or the closest version still available.

2. Decide whether to erase (format) your disk

If you need to erase your disk before installing macOS, select Disk Utility from the Utilities window, then click Continue. You probably don't need to erase, unless you're selling or giving away your Mac or have an issue that requires you to erase. Learn more about when and how to erase.

3. Install macOS

After starting up from macOS Recovery, follow these steps to install macOS:

Choose Reinstall macOS (or Reinstall OS X) from the Utilities window.
Click Continue, then follow the onscreen instructions to choose your disk and begin installation.
If the installer asks to unlock your disk, enter the password you use to log in to your Mac. If it doesn't see your disk, or it says that it can't install on your computer or volume, you might need to erase your disk.

Please allow installation to complete without putting your Mac to sleep or closing its lid. During installation, your Mac might restart and show a progress bar several times, and the screen might be empty for minutes at a time.

If your Mac restarts to a setup assistant, but you're selling or giving it away, press Command-Q to quit the assistant without completing setup. Then click Shut Down. When the new owner starts up the Mac, they can use their own information to complete setup.

If you never installed macOS Sierra 10.12.4

If macOS Sierra 10.12.4 or later was never installed on your Mac, macOS Recovery works differently:

Command-R is still the recommended way to start up from macOS Recovery. This combination makes sure that the installation isn't associated with your Apple ID, which is important if you're selling or giving away your Mac.
Option-Command-R installs the macOS that came with your Mac, or the closest version still available.
Shift-Option-Command-R isn't available.

How to reinstall macOS - Apple Support

Reply