You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My microsoft office 2011 stopped working when I updated my laptop (MacBook Air)

Now it wants me to download office 365 which would force me to have a subscription service for something I already own. How do I get my office 2011 working again?

MacBook Air 11″, macOS 11.6

Posted on Oct 25, 2021 1:59 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 25, 2021 2:12 PM

You own a discontinued product (Oct 2017) that is not compatible with macOS Big Sur. That means you either subscribe to the current, suitable Microsoft 365 plan, or single-purchase Office 2021 for Mac. If you are sharing Microsoft documents with co-workers, or a publisher, then I recommend you do this. Microsoft does not observe lifetime product purchases once you move from those systems the product was originally supported.


Alternatives to Microsoft would be the free LibreOffice Suite (Office Clone), though it does not work like MS Office, and has a learning curve, or SoftMaker's Office 2021 for Mac which has a subscription or single-purchase plan with a more current MS Office interface. It also has a free trial.


And finally, there are the free Apple's Pages, Numbers, and Keynote which are not Microsoft clones, and attempt translation from Microsoft documents to Apple's own internal document formats, or translation again when exporting. Apple does not guarantee the accuracy of these translations and the document may appear quite different than how it appeared in MS Office.

3 replies
Question marked as Top-ranking reply

Oct 25, 2021 2:12 PM in response to seema250

You own a discontinued product (Oct 2017) that is not compatible with macOS Big Sur. That means you either subscribe to the current, suitable Microsoft 365 plan, or single-purchase Office 2021 for Mac. If you are sharing Microsoft documents with co-workers, or a publisher, then I recommend you do this. Microsoft does not observe lifetime product purchases once you move from those systems the product was originally supported.


Alternatives to Microsoft would be the free LibreOffice Suite (Office Clone), though it does not work like MS Office, and has a learning curve, or SoftMaker's Office 2021 for Mac which has a subscription or single-purchase plan with a more current MS Office interface. It also has a free trial.


And finally, there are the free Apple's Pages, Numbers, and Keynote which are not Microsoft clones, and attempt translation from Microsoft documents to Apple's own internal document formats, or translation again when exporting. Apple does not guarantee the accuracy of these translations and the document may appear quite different than how it appeared in MS Office.

My microsoft office 2011 stopped working when I updated my laptop (MacBook Air)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.