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Unknown person "joins my Apple family"

what should I do if I get an email informing me that someone I don't know has "joined my family"?

Posted on Oct 25, 2021 7:42 PM

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Question marked as Best reply

Posted on Oct 25, 2021 8:12 PM

My first inclination is to doubt it is even true and certainly do not click on any links in teh email.


Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:


Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679


Recognize and avoid phishing messages, phony support calls, and other scams - https://support.apple.com/HT204759


If you are uncertain about a message and a resource provided in that message, do not click on any links in the message. Try to independently verify the resource by going to a support page on apple.com and use that to contact Apple or to use the service the message is telling you to use.


Forward email attempts as an attachment (in MacOS Mail use the paperclip icon) to: reportphishing@apple.com then delete it.


Check and see if anybody has really joined your family group, if you even have one:

See the article 'Leave [/Cancel] Family Sharing', click here--> https://support.apple.com/HT201081


1 reply
Question marked as Best reply

Oct 25, 2021 8:12 PM in response to grbmds

My first inclination is to doubt it is even true and certainly do not click on any links in teh email.


Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:


Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679


Recognize and avoid phishing messages, phony support calls, and other scams - https://support.apple.com/HT204759


If you are uncertain about a message and a resource provided in that message, do not click on any links in the message. Try to independently verify the resource by going to a support page on apple.com and use that to contact Apple or to use the service the message is telling you to use.


Forward email attempts as an attachment (in MacOS Mail use the paperclip icon) to: reportphishing@apple.com then delete it.


Check and see if anybody has really joined your family group, if you even have one:

See the article 'Leave [/Cancel] Family Sharing', click here--> https://support.apple.com/HT201081


Unknown person "joins my Apple family"

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