Issues with Apple Wallet and Health

Question

Issues with Apple Wallet and Health

First, I live in one of the participating states to add my driver's license in wallet, but I don't have that option with IOS 15 or 15.1, and I don't understand why. I also don't have the option to add my COVID immunization record to wallet and health, which was supposed to be part of the 15.1 update. . Essentially everything in wallet looks the same as it did - I can add a debit or credit card or a transit card (the latter of which I don't use/need). Why are these new options not available to everyone with the most recent update? I don't get it. Will I ever have these capabilities? It's very frustrating. New features are great, but only if you actually get them.

iPhone 13 Pro, iOS 15

Posted on Oct 25, 2021 9:10 PM

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Answer 1

Vilas_S

Community Specialist

Oct 26, 2021 3:28 PM in response to PatriciaDenise20

Hello PatriciaDenise20.

Thank you for using Apple Support Communities and for sharing these details with us. It sounds like you have some questions and concerns for when using the Wallet app. Specifically, you'd like to know more about adding your license to the Wallet app and COVID-19 card. To start, we'd like to share this link with you here:

iOS 15 - Features - Apple

If you review the "Wallet" section, it does show ID in Wallet and that it's coming soon. Exact date isn't listed, but it does state "Available late 2021". As for information on how to add your COVID-19 vaccination information, check out the link below:

Add verifiable COVID-19 vaccination information to Apple Wallet and Health - Apple Support

We hope this information is useful. Cheers.

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Answer 2

Oct 28, 2021 6:22 AM in response to Vilas_S

I appreciate the info and link, but I've been there and have had no success with any of the methods to download my vax info. I don't have a QR code on my card so I was trying to download my record but had no luck, and unfortunately the provider is not listed under Health Accounts and I'm unable to add to it.

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Issues with Apple Wallet and Health

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