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MacBook pro 2019 after monterey update the computer won’t turn on at all.
tried the usual suspects (pram, pressing command-option-r etc.) but nothing. Computer is also perfectly powered but nothing, no chime, no harddrive sound just a dead computer after the monterey update.
seems like a computer without power but it is fully powered
MacBook Pro 15″, macOS 10.13
Solution:
https://support.apple.com/en-ca/guide/apple-configurator-2/apdebea5be51/mac
Problem: you need a second computer with the same or an higher operating system version.
As I didn’t have a second machine with Monterey already running, I went to the Apple Store and they revived the T2 chip. Problem solved and I hope this will also help others who faced bricked computers after the Monterey install.
What do you thinks happens from here ? Do we pay for replacing the board or apple starts a service program for impacted devices ?
Don't worry. I saw both answers in my email inbox.
if you say L A W , they take it down. lol
Don't worry. I saw both answers in my email inbox.
if you say L. A. W., they take it down. lol
Any update from anyone on this ? The apple support has said to be that unless there is a service program from apple i won't be able to get my MacBook fixed.
Is there any hope at all that Apple will address this issue for the affected users?
I was in touch with Apple Support again yesterday and they're still saying this is not a known issue.
I have another call scheduled this morning - I'll just keep trying
That's what I'll do this morning, I've got a callback scheduled in about an hour - fingers crossed. Will report back.
I really hope you get the refund.. Did he acknowledge that this is a widespread issue ?
No - so frustrating. He said they'd had no official notification - even checked "Resources" while we were having our conversation.
wow, that's some great news. I'll followup with them tomorrow. Hope they do the same for me.
Any updates from your end. Did they refund you ?
It is "da bomb" indeed. Wonder how they will deal with all those people. I see problem coming up if they don't have a replacement program soon.
Did they exchange for same model, or newer model? ****, I would be very happy to get that new 14" Mac in place of my 15" one.
Apple Store appointment is this evening. Still got fingers crossed!
they took it in and had to mail it to the repair facility. I bought this 2020 MacBook Pro in April 2021, so it’s still under the limited warranty, so Apple will pay for repair and shipment
MacBook won‘t turn on after Monterey install
