secondhand iphone issues

i have a secondhand iphone (given to me) and i cant get it open because no one knows the password. i also cant restore it by mac/pc or take it to the apple store. how can i open it?

iPhone 7

Posted on Oct 26, 2021 3:19 AM

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1 reply

Raicya

Level 10

210,111 points

Oct 26, 2021 4:29 AM in response to _day_

Ask the previous owner, only the previous owner can give you that information.

See this Apple article: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch

https://support.apple.com/en-us/HT201351

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secondhand iphone issues

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