iCloud account duplicated in Contacts.app

Question

iCloud account duplicated in Contacts.app

I've had this annoying bug in Contacts app since updating to Big Sur: my iCloud account appears twice in the the Groups bar, and all contacts are shown twice. The contacts aren't duplicates, though - deleting either of them will result in the iCloud contact being deleted. This only occurs in the Mac app; iPhone, iPad and web apps aren't affected. However, the birthday calendar in Calendar.app shows duplicate birthday entries.

I've tried disabling iCloud contacts, rebooting and re-enabling, and also deleting all contacts on my Mac and then restoring from iCLoud - all to no avail. Has anyone got any ideas?

Posted on Oct 26, 2021 4:40 AM

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Answer 1

Top-ranking reply

ArnettSchinkopf Author

Level 1

4 points

Oct 27, 2021 12:14 PM in response to mingoslkd

I didn't mean to mark your response as helpful, as this doesn't solve the issue.

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Answer 2

Oct 27, 2021 12:12 PM in response to mingoslkd

Thanks, but I don't have duplicate contacts, I have duplicated iCloud accounts. Both accounts show the same set of contacts, so therefore I see two entries, but these acrtually refer to the same contact, i.e. if one is edited, the other is updated to show the same changes.

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Answer 3

mingoslkd

Community Specialist

Oct 27, 2021 7:16 AM in response to ArnettSchinkopf

Greetings ArnettSchinkopf,

It sounds like you have duplicate contacts in iCloud. We know how important this is for you, and we will help get you to the right place to find a resolution.

Here's a resource and steps that can help:

• If you see duplicate contacts after setting up iCloud Contacts

Cheers!

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iCloud account duplicated in Contacts.app

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