IOS 15.1 not receiving text message notifications on lock screen

So I just went into the apple store and they told me it is because I have an Apple Watch. Apparently, when an Apple Watch is synced to an iPhone, all the notifications of through the watch…there will not be notifications on the phone.

I also had the notifications turned off on my watch (not on my phone)…so I turned my watch notifications on and now it all works through my watch…which frankly sucks. I don’t want the notifications going through my watch, I want them going through my iPhone…but it doesn’t work that way now.

“So I just went into the apple store and they told me it is because I have an Apple Watch. Apparently, when an Apple Watch is synced to an iPhone, all the notifications of through the watch…there will not be notifications on the phone….”

This does not apply in my case. I have notifications turned on for my Apple Watch. When iPhone screen is locked, I still get no notifications (on watch or phone). Even tried u pairing watch and it still happens. Apparently there may be multiple causes but there are definitely ongoing issues with Lock Screen notifications that Apple will not acknowledge.

I am having a similar issue but Resetting Network Settings didn't change anything. For my issue on a SE2 effects when the phone is locked or unlocked. When unlocked the red bubble with the number "1"will show up but no other indication will occur. It only occurs in the Messages app and is affecting all communications within that app (contacts and non contacts). Other apps are notifying me as normal.

Hi,

Do you have Scheduled Summary enabled within Settings > Notifications?

View and respond to notifications on iPhone - Apple Support

If so, disabling this feature should resolve your issue.

Hope this helps!

I was having the same issue and it magically “fixed” it self when I was texting other iPhone users. But I also notice when I went in to my messages some notifications were still not showing in my phone. When I pressed conversation I was having with some of this contacts the “Hide Alerts” was selected even tho I didn’t do it. Hopefully this helps.

My dad started having this problem on his iPhone 11 sometime in the last month or so, no preview or even sound, nothing but a notification badge when unlocked. He doesn’t have a watch but he does have an iPad so I tried resetting his network as someone suggested. That didn’t work so I started going through his settings and comparing them to mine. I have an 11 Pro and have not had this issue but I also haven’t updated iOS yet. Despite his having Notifications>Messages>ShowPreviews>Always (Default) on, he wasn’t getting notifications. I don’t even want to admit how long it took me to figure out he had this

He swears he didn’t change

Notifications>Show Previews> to When Unlocked instead of Always. He’s in his eighties but I believe him because he won’t even use Siri to send a text or make a call so now I’m wondering if an update changed that setting??

Hello one-of-8.

Thank you for using Apple Support Communities. We can understand how not receiving text notifications would be an issue. Allow us to investigate this issue and assist in any way we can. We'd like to gather some additional details from you. When this issue occurs, does it occur with all contacts that send you a text? Is this issue only occurring with SMS text messages (green bubbles) or iMessages as well (blue bubbles)?

Does this issue occur with both Wi-Fi or cellular service or both? You did mention that restarting your iPhone didn't help. Let's attempt the following steps. Navigate to Settings > Notifications > Messages and turn off Allow Notifications. Once it's off, navigate to Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before. If you're using iCloud Keychain, these settings are also removed from other signed-in devices.

Your iPhone will restart during this specific reset. After it resets, you will need to reconnect to your Wi-Fi network and turn on notifications for Messages again. Test to see if that helps both on Wi-Fi and on your cellular network.

Keep us updated on your results. Best of luck.

Hey there!

Thanks for updating us. We're glad to hear your issue is now resolved. If you encounter any other technical issues, please create a new post and we'll do our best to help you then. Have a great day!

Thank you for using Apple Support Communities. Cheers.

Using iPhone SE2 ios 15.1 tried the reset mentioned above, it did not work. The problem just began today. All messages have the bell symbol crossed out, if I change the symbol it reverts to crossed out bell.

Not sure if this will help but I was having the same issues. Went and checked and my notifications were turned off for messages. I did not turn off notifications must have happened after the last update.

I am having the same issue they just cropped up in the last few days when I noticed it. All notifications are on and I’ve tried hard restart of the phone as well as resetting network settings with no joy.

Only way I was able to resolve this was thru a full restore of my phone from a previous backup. Very frustrating to have to go through all of that, only to then have the restore stall out when trying to add back my cards to my Apple Wallet and having to start the whole process over again.

I am having the same issue and have been for weeks. I have been to the Apple store to no avail.

I have reset phone, wiped it and started from scratch and it still continues. When people text me they get a notice that my phone has messages silenced, but when I check my setting, they are not silenced. I have also disabled “Focus” “Do not disturb”/

On a side note, I do get the notifications if I have the phone unlocked and the screen is being viewed.

Having the same issue! But my problem is when the Apple Watch is connected. Notifications go through the watch and nothing shows on my phone when it's locked. If the phone is unlocked it will route through it and not the watch.. crazy annoying!