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Outbox has disappeared

Hi I sent an email which for some reason keeps (I think) bouncing back. The sent email keeps appearing and disappearing on my screen. Generally this happens when I send attachments. I have been able to delete the email from my outbox if this happens but now my outbox has disappeared and the email is doing the usual appear....disappear thing and I can't delete from the outbox because that doesn't seem to exist anymore :( Losing the will to live right now....does it make sense to anyone???


Posted on Oct 26, 2021 11:39 AM

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Posted on Oct 26, 2021 12:52 PM

Start with this...


Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


If still no good Disconnect from the Internet, then start Mail, look for the last rec'd eMail.


Does Mail crash if no internet?


Quit Mail & login to your WebMail in a Browser, if possible delete any later eMails there after the last rec'd one on the Mac.


If you have no POP accounts & they’re all IMAP accounts then in Mail’s Mailbox menu choose Rebuild.

1 reply
Question marked as Best reply

Oct 26, 2021 12:52 PM in response to MulberryHawk

Start with this...


Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


If still no good Disconnect from the Internet, then start Mail, look for the last rec'd eMail.


Does Mail crash if no internet?


Quit Mail & login to your WebMail in a Browser, if possible delete any later eMails there after the last rec'd one on the Mac.


If you have no POP accounts & they’re all IMAP accounts then in Mail’s Mailbox menu choose Rebuild.

Outbox has disappeared

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