Is this email from Apple legit?

Received email stating I need to update my ccard info for additional iCloud storage


the ccard listed is correct as is all the data


plz try charging acct again for the storage.


new phone and the button to enable subscriptions was turned off


[Re-Titled by Moderator]

iPhone 13 Pro Max

Posted on Oct 26, 2021 9:38 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 27, 2021 9:32 AM

Are you sure it is authentic?


Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:


Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679


Recognize and avoid phishing messages, phony support calls, and other scams - https://support.apple.com/HT204759


If you are uncertain about a message and a resource provided in that message, do not click on any links in the message. Try to independently verify the resource by going to a support page on apple.com and use that to contact Apple or to use the service the message is telling you to use.


This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on a Mac or Apple mobile devices; click here --> https://support.apple.com/HT201266


Forward email attempts as an attachment (in MacOS Mail use the paperclip icon) to: reportphishing@apple.com then delete it.

1 reply
Question marked as Top-ranking reply

Oct 27, 2021 9:32 AM in response to Kaykayx45

Are you sure it is authentic?


Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:


Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679


Recognize and avoid phishing messages, phony support calls, and other scams - https://support.apple.com/HT204759


If you are uncertain about a message and a resource provided in that message, do not click on any links in the message. Try to independently verify the resource by going to a support page on apple.com and use that to contact Apple or to use the service the message is telling you to use.


This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on a Mac or Apple mobile devices; click here --> https://support.apple.com/HT201266


Forward email attempts as an attachment (in MacOS Mail use the paperclip icon) to: reportphishing@apple.com then delete it.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Is this email from Apple legit?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.