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Recovery for 2015 MacBook with Big Suru OS

I forgot my MacBook password.

MacBook suggested a recovery using Apple ID.

Lock-pad image for Apple ID password entry appeared.

(It seems MacBook at firmware mode, I guess.)

I entered Apple ID password but nothing happened.

I went to Apple Central World in Bangkok, but it seemed they don't know what to do.

(Recommending me to buy a hardware replacement at 500USD.)

Any suggestion?

MacBook

Posted on Oct 27, 2021 2:01 AM

Reply
Question marked as Apple recommended

If you forgot your password: https://support.apple.com/en-us/HT202860


But if you have hardware problems, a repair at $500 US is not unheard of depending on what's failed.

Posted on Oct 27, 2021 8:50 AM

1 reply

Recovery for 2015 MacBook with Big Suru OS

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