Recovery for 2015 MacBook with Big Suru OS
I forgot my MacBook password.
MacBook suggested a recovery using Apple ID.
Lock-pad image for Apple ID password entry appeared.
(It seems MacBook at firmware mode, I guess.)
I entered Apple ID password but nothing happened.
I went to Apple Central World in Bangkok, but it seemed they don't know what to do.
(Recommending me to buy a hardware replacement at 500USD.)
Any suggestion?
MacBook