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MacBook Pro September 2020

Hi, I bought a MacBook pro in sept 2020 from apple online. When I received it, within few days of using, I realized that some keys were not working, I called apple and was told to take it to a closeby apple store..due to COVID the stores opened in August of next year. They saw the issue and changed the mother board. Now it's just few months and the mother board is creating issues again. The touchbar has failed and the laptop restarts again and again. the apple store tech is not able to fix it..and it's outside the warranty..just 2 months ..can anyone suggest what can I do..I cannot spend anymore...and the technician feels it's a defective piece.

Posted on Oct 27, 2021 5:11 AM

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leroydouglas

Community+ 2024

Level 10

184,464 points

Posted on Oct 27, 2021 5:28 AM

Rani97 wrote:

Hi, I bought a MacBook pro in sept 2020

The touchbar has failed and the laptop restarts again and again. the apple store tech is not able to fix it..and it's outside the warranty..just 2 months ..can anyone suggest what can I do..I cannot spend anymore...and the technician feels it's a defective piece.

Either you repair it, trade it in , recycle it, or you are stuck with a boat anchor...

Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service

Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095

Apple Trade In

Apple Recycling Programs

you can submit your Apple Feedback http://www.apple.com/feedback

Apple corporate office https://www.apple.com/contact/

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MacBook Pro September 2020

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