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Watch not syncing to Fitness app

Since updating my phone on 19/10/21 it has stopped syncing to the fitness app. I have updated the watch this morning when the update came through but this has not resolved it.


Does anyone have a fix for this or is this a general issue?

Posted on Oct 27, 2021 5:50 AM

Reply
2 replies

Oct 28, 2021 7:51 AM in response to shonamarie3991

Hi there shonamarie3991,


It sounds like you're not seeing your activity being tracked in the Fitness app on your iPhone as expected, and updating your Apple Watch hasn't helped with the issue. We're glad you've connected with us in Apple Support Communities, and we can provide some guidance.


To start, let's be sure you followed the steps in the support article below to set up activity tracking correctly:


Track daily activity with Apple Watch


If activity tracking seems to be set up as it should, try the suggestions in the links below to be sure your Apple Watch is calibrated and you're getting accurate measurements:


Calibrating your Apple Watch for improved Workout and Activity accuracy

Get the most accurate measurements using your Apple Watch


Cheers.

Nov 1, 2021 7:39 AM in response to Sparks0829

Hello, thank you for your response. I have gone through all of the steps above and the information is still not pulling through on the fitness app. It is still showing data as below, last recorded 19/10/21. Is there anything else I can do to rectify this? I like to check the app regularly and it is quite frustrating not being able to do so.


Thank you for your help so far.


Watch not syncing to Fitness app

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