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HELP! OTHER/SYSTEM DATA using 200GB on new iPhone!

I JUST got this iPhone 12 sept 2021. Today I go to pay a bill through the company’s app and the app shows it needs to be redownloaded. When trying to do so it says my phone doesn’t have enough storage.


I check the settings and it shows this. I have no clue what all that data is. I had a 256gb X for over 3 years and didn’t even reach half capacity. Idk what to do here.


iPhone 12, iOS 15

Posted on Oct 27, 2021 7:42 AM

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2 replies

Oct 27, 2021 9:14 AM in response to collics

When you tap System Storage (iPhone Storage) what do you see? Other Storage?


Keep your iPhone updated to the latest iOS. As of now, it is iOS 15.1 for iPhone 6S and above.


  • Other: Non-removable mobile assets, like Siri voices, fonts, dictionaries, non-removable logs and caches, Spotlight index, and system data, such as Keychain and CloudKit Database. Cached files can't be deleted by the system.
  • System: Space taken by the operating system. This can vary based on your device and model.


About cached files in "Other"

Finder and iTunes categorize cached music, videos, and photos as Other instead of actual songs, videos, or photos. Cached files are created when you stream or view content like music, videos, and photos. When you stream music or video, that content is stored as cached files on your device so you can quickly access it again.


Your device automatically removes cached files and temporary files when your device needs more space.


If storage on your device differs from what you see in Finder or iTunes

Since Finder and iTunes categorize cached files as Other, reported usage for Music or Videos might differ. To view usage on your device, go to Settings > General > [Device] Storage.


If you want to delete the cached files from your device

Your device automatically deletes cached files and temporary files when it needs more space. You don't need to delete them yourself.


Oct 28, 2021 9:56 AM in response to SravanKrA

Hello thank you.


Yes I was on the latest iOS 15.1.


Contacted support and no one could figure out why so much other system data was being used.


Their only resolution was to reset my phone as a new device and not transfer the apps and data.

I had to download each app back one by one and monitor the data as they are added.

That seemed to resolve the issue as I'm back down to 22GB/256GB.

I wish there was another solution as I did lose a lot of info from those apps but that's okay.

HELP! OTHER/SYSTEM DATA using 200GB on new iPhone!

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