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Keynote fonts not reading correctly Mac OS Monterey

Just updated to the latest and greatest MacBook Pros, but I'm noticing in some keynote presentations that the fonts imported through Adobe Fonts have extra extra tight character spacing—the characters basically overlap.


This is only with the Regular version of the fonts, all others seem to be ok.


Is this an OS thing, a Keynote thing, or an Adobe thing?


thanks in advance

MacBook Pro 16″, macOS 12.0

Posted on Oct 27, 2021 9:32 AM

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Question marked as Best reply

Posted on Oct 31, 2021 1:43 PM

It seems to be a font cache problem. You can temporarily fix it by clearing the font cache but the problem will reappear after a while. Execute these commands in Terminal to clear the cache:


  1. $ sudo atsutil databases -remove
  2. Enter your system password and hit return.
  3. $ atsutil server -shutdown
  4. $ atsutil server -ping
  5. Reboot
65 replies

Jan 7, 2022 5:44 AM in response to phil_in_queens

I can confirm that updating to Keynote 11.2 and also doing the suggested terminal procedure (Cut and pasted below from Colouryum) has solved this problem for me.


Procedure I Followed:

1. Open Terminal

2. Type: sudo atsutil databases -remove

3. Enter your system password and hit return.

4. Type: atsutil server -shutdown

5. Type: atsutil server -ping

6. Now it is important that you restart you Mac, or the cache issue will reappear.

Jan 7, 2022 5:50 AM in response to Colouryum

Thank you for posting your experience, Colouryum. It worked for me.


Procedure I Followed:

1. Updated to Keynote 11.2

2. Open Terminal

3. Type: sudo atsutil databases -remove

4. Enter your system password and hit return.

5. Type: atsutil server -shutdown

6. Type: atsutil server -ping

7. Now it is important that you restart you Mac, or the cache issue will reappear.

Feb 2, 2022 8:21 AM in response to Jdhesse

Sadly theTerminal approach did not work for me.

The Monterey update to 12.1 (also mentioned to help here and elsewhere) does not work either.


I have had this problem (fonts displaying as ? glyphs in Keynote) since updating to Monterey.


I use FontAgent Pro and have 100's of font sets. I have heard that removing non Apple font software and only using Font Book can help, but as a designer this is a horrible thing to do - has anyone found this works before I try?

Feb 28, 2022 8:10 AM in response to Colouryum

@Colouryum


After a fresh install of OS Monterey (to fix a different problem) there were only a handful of fonts. Tried numerous fixes from this thread and other websites, but this solution from you was the one that fixed it for me :-)


1. Open Terminal

2. Type: sudo atsutil databases -remove

3. Enter your system password and hit return.

4. Type: atsutil server -shutdown

5. Type: atsutil server -ping

6. Now it is important that you restart you Mac, or the cache issue will reappear.


Mar 1, 2022 2:43 AM in response to Jinglemanmike

I am glad that worked for you. I am now running 12.2.1 (clean install), that was no fix.


What I got rid of the ?Glyphs for me was:

Deinstalling my font collections.

Removing **all** Type1Postscript Fonts - they were showing in Get Info as executable (!?!)

Uninstalled my font management program (FontAgent pro - that stung, as I had 150+ of bespoke sets)

Converting old Type 1 Fonts to OpenType using FontXchange (which cost me $90), but I could batch convert and I have a very large collection of Fonts some I bought from suppliers that no longer exist.

Started using Font Book - loaded fonts and validated them all (out of 1000's of Fonts I only had 6 or so minor problems)


I cannot say whether all of the above needed to be done, but that has worked for me. I can deal with some subsequent font substitution as my text is now represented.


Some problems remain:

Within Keynote there is still an issue with some font families not appearing as open/available - yet are open when viewed

in FontBook. Some of this reminds me of font ID problems when going from OS9 to OSX.

There do seem to be naming/representation issues with Fonts like Gill. For instance some cuts of Gill MT do not display correctly (showing Gill Sans as Inline Gill) or not showing at all.

I have yet to delve deeper, I think the original Gill MT (MonoType) was renamed GillSans (or maybe Gill Sans) in OSX some time back and possibly this is the source of the ID issue.


I have had to reformat many of my talks because the set of the fonts has changed, but I have got rid of the ?Glyphs

Keynote fonts not reading correctly Mac OS Monterey

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