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I have a iPhone 7 that will only load to the apple logo

I have a Iphone 7 that will only load to the apple logo. When I plug it up to the computer and go to itunes it tries to update but will not.

I really just want to get the pictures and videos off it.

Has anyone else had this problem?



[Re-Titled by Moderator]

iPhone 7, iOS 13

Posted on Oct 27, 2021 1:48 PM

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Question marked as Top-ranking reply

Posted on Oct 27, 2021 3:05 PM

See the process below, using the UPDATE option if possible.

Work all through it.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

There is no guarantee you can save any data since your last backup if you need to use the RESTORE option.

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I have a iPhone 7 that will only load to the apple logo

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