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Hi i got a software problem on my iPhone its just turn on the iPhone logo and then turns off i tried to restart it but it never works and later on it shows me that i have to plug it on a mac and update it. i tried it and it didn't work ether and now i don't know what to do.
iPhone X, iOS 12
(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
(3)  If that does not help your phone might need service ➔ Contact Apple for support and service - Apple Support
Axel F.
(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.
(3)  If that does not help your phone might need service ➔ Contact Apple for support and service - Apple Support
Axel F.
software problem
