Macbook 2019 i9 4000+ euros machine unacceptable low performance due to throttling caused of poor thermal management

I have been struggling for several months with the unreasonably highly praised Macbook pro 2019 trying to work with a dysfunctional thermal management. I have one of the most expensive models of the 2019 series, the one with the i9 and the 64 RAM.


The performance of the i9 on the body of a MacBook pro 2019 is completely unacceptable and unprofessional. The thermal management of the apple is completely dysfunctional for the i9 Intel CPU, as it cannot handle the performance.


In short, the extra money spend in CPU are a false promise as after few seconds, a kernel_task blocks every process by increasing a dummy process to more than 1000%. The computer becomes unusable unless you turn it off or use an external fan (for humans) to the maximum. The event is completely grotesque, to see a premium MacBook of 4000+ euros only able to cool down by a 30€ big fan.


In addition, if you try adding an external screen and leave the native screen on, the computer becomes instantly unusable again from throttling. It distributes each screen to the two GPUs and increases the voltage and the heating making it impossible even to use a word processor.


The only solution for using external monitors is to close the lid (and make inaccessible the expensive screen and the touch bar that none asked for it) and use an external fan.


I have seen a lot of people struggling and the media still talks about the i7 I guess after testing it by watching a cool slow motion movie of someone eating an apple.


This computer is complete garbage for doing actual work of Music and media producing.


In addition the native GPU have failed making the computer an overpriced desktop. I will report this separately


Any insight out there? Any solutions?

i have lost so much time trying to solve it and I cannot afford to give it for a repair as they are going to keep it for weeks (I already tried to do that)


Please help!

MacBook Pro 16″, macOS 10.15

Posted on Oct 27, 2021 1:55 PM

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Oct 27, 2021 2:30 PM in response to soklamon

I tried to make another post with the rest of the problems I had but my posts are blocked. So I continue reporting here:


In addition with the aforementioned issue, as a side effect of the overheating, the native GPU is roasted making the computer an overpriced desktop computer with the loudest noise cooling fan in 2021. Pure grotesque! Circus!



Oct 27, 2021 2:31 PM in response to soklamon

I bought the macbook in Germany from Gravis the biggest official Apple representatives in the country as it was promising a better insurance which I paid extra.


I delivered it to Gravis hoping to be covered by the promising insurance. Their insurance seems to be a slight misleading: somewhere in very small letters apparently is written that  they only start paying AFTER 25% of the original price. Thus I had to pay the repair.

 

They took one month to check the machine and come out with a quote and inform me that I have to pay everything. In the meantime, I did not have a professional machine to work on and had to rent one.

After accepting to pay as I just needed my computer back they said that they still cannot promise a specific delivery date of the macbook, and that the fixing time would be indefinite. I asked to get back the macbook as soon as possible as I had a project that I had to travel and the other machine I rented had to be returned.


I was hoping paying a respectable company through a respectable representative the extra cash to be secure that I will not face any problems so I can do my job that is technically and time demanding. However the extra cash went down the drain as I have problems with the thermal management, the CPU and the GPU

and above all no service to support me

 

any people out there facing similar issues did you find a solution?

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Macbook 2019 i9 4000+ euros machine unacceptable low performance due to throttling caused of poor thermal management

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