You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unrecognizable file format in Photos

Suddenly .JPG files are "Unrecognizable file format?" in Photos v6.0. Any suggested work around? Thanks...


iMac 21.5″ 4K, macOS 11.5

Posted on Oct 27, 2021 2:01 PM

Reply
6 replies

Oct 27, 2021 2:05 PM in response to 20Azartguy16

What - all jpg files?


Are they on an external drive? If the drive is ExFAT, there is a bug in earlier versions of Big Sur, that prevents photos importing them. Try putting them in a folder on your desktop first and trying there.


Alternatively if they won't open from the desktop, can you open them in Preview? If you can, then I suggest restarting your mac in safe mode, and then trying.

Unrecognizable file format in Photos

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.