Unrecognizable file format in Photos

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20Azartguy16 Author

Level 1

18 points

Unrecognizable file format in Photos

Suddenly .JPG files are "Unrecognizable file format?" in Photos v6.0. Any suggested work around? Thanks...

iMac 21.5″ 4K, macOS 11.5

Posted on Oct 27, 2021 2:01 PM

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Answer 1

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TonyCollinet

Level 7

24,044 points

Oct 27, 2021 2:05 PM in response to 20Azartguy16

What - all jpg files?

Are they on an external drive? If the drive is ExFAT, there is a bug in earlier versions of Big Sur, that prevents photos importing them. Try putting them in a folder on your desktop first and trying there.

Alternatively if they won't open from the desktop, can you open them in Preview? If you can, then I suggest restarting your mac in safe mode, and then trying.

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Answer 2

Oct 28, 2021 7:26 AM in response to 20Azartguy16

Does the underscore mean AdobeRGB colorspace?

Can you try some with sRGB?

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Answer 3

20Azartguy16 Author

Level 1

18 points

Oct 28, 2021 1:16 AM in response to TonyCollinet

I didn't make myself clear. The problem is importing JPG images from the Desktop or Pictures folder(s) into Photos. Suddenly it won't accept any JPG images as an "unrecognizable file format." Worked before, not working now either opening Photos first and using "Import" or dragging and dropping from the desktop.

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Answer 4

20Azartguy16 Author

Level 1

18 points

Oct 29, 2021 2:00 AM in response to TonyCollinet

The file folder was already on the desktop, not in external drive; the files opened in Preview and Finder. Restarting in safe mode doesn’t do anything. Are you saying the problem is in the OS and not in Photos?

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Answer 5

Oct 28, 2021 3:00 AM in response to 20Azartguy16

Have you tried my suggestions/questions?

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Answer 6

20Azartguy16 Author

Level 1

18 points

Oct 29, 2021 2:02 AM in response to Keith Barkley

Don’t know what the underscore means; I just assumed it was part of Nikon’s naming structure. In any case, I took your suggestion, reset the camera to sRGB but it made no difference.

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Unrecognizable file format in Photos

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