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iMessage keeps locking up and crashing with the new update. I’ve shut iMessage down and rebooted, and the problem persists. Is anyone else experiencing this? Anything else I should try?
You assume this issue is widespread; it’s not.
Your best bet for resolution is to work the issue directly with Apple Support so that they can better determine what may be causing it.
I also have a 13 Pro Max and have never seen this issue nor have any of the other users I know.
Be sure to keep Apple Support updated directly, as there is something unique to your device/configuration (and that of some others) causing this when most have no such issues, and it’s virtually impossible for engineering to solve a problem they cannot reproduce themselves.
I get this sporadically throughout the day. The temporary fix is to do the following:
I've found that sometimes after the initial close, the keyboard will fail to load in the app. Closing and relaunching a second time seems to fix this issue.
As for a long term fix, it seems like Apple has a major bug to address.
I am having the same issue. Messages crashing on my iPhone 13 Pro and even force closing it will not resolve the issue. It will randomly start working again on its own. Which is especially difficult when trying to do something like receive a two-factor authentication text and the messages just wont appear because the app won't work. Apple, please fix ASAP!
It is a good idea to call them , just spoke to support and issues may have been related to some settings not copying over correctly when I upgraded. If you call them they can screen share and help solve / check very efficient.
Hope that helps anyone else with the peoblem
Just an update I am working with support to solve they are seeing it as an unusual occurrence and so far not able to resolve for me so having a call with tech next week after trying some changes. My suggestion is call them open a ticket so they become aware of the problem. Calling support by voice best approach.
Definitely something tied to iMessage as it locks for me and can effect phone calling function as well , without a restart takes a good 10-15mins to come right again. So please if have problem open a support ticket!!
Iphone 13pro latest ios
Update. I realize that this happens when i connect to charge my phone. Imessage will lock up and require a reboot of the phone to get it unfrozen. Force closing iMessage doesnt work. Shutting iMessage off and then back on doesnt work. Only a reboot. Latest version of iOS 15.1.1
As I said, keep Apple Support up to date directly, as this is a quite rare situation that most have never seen.
Contact - Official Apple Support
For anyone experiencing this, I recommend taking your phone in to be examined; I have a 13 Pro Max and have never seen this.
It is also affecting the 12 pro as well.
Same problem here.
12 pro max
Same here on 13 pro max
Doesn't work for me. After closing and relaunching the app all I got is a white screen.
Same problem for me restart phone ever time to get messenger back. Really annoying when awaiting 2 factor message. Really need a fix soon
iMessage crashing on iOS 15.1 and iPhone 13 Pro
