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MacBook Pro keys periodically stick

I have a MacBook Pro 15-inch 2017 with a keypad that periodically sticks on certain letters, usually the "u" but often the "h". Is there a fix for this?

john




[Edited by Moderator] 

MacBook Pro 15″, macOS 10.14

Posted on Oct 28, 2021 8:17 AM

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Question marked as Apple recommended

Try cleaning the keyboard using the directions in this Apple article making sure to keep the can of compressed air upright or you can cause damage to the laptop from the cold wet propellant:

How to clean the keyboard of your MacBook or MacBook Pro - Apple Support


If this does not work and if your laptop is less than four years old, then it may be covered by the free Apple keyboard repair program, otherwise you will most likely need to pay for the repair:

https://support.apple.com/keyboard-service-program-for-mac-notebooks


FYI, here is the current list of the publicly acknowledged free repair programs for various Apple products (some products have multiple programs):

https://support.apple.com/service-programs


Posted on Oct 29, 2021 8:20 PM

1 reply
Question marked as Apple recommended

Oct 29, 2021 8:20 PM in response to jamsternumerouno

Try cleaning the keyboard using the directions in this Apple article making sure to keep the can of compressed air upright or you can cause damage to the laptop from the cold wet propellant:

How to clean the keyboard of your MacBook or MacBook Pro - Apple Support


If this does not work and if your laptop is less than four years old, then it may be covered by the free Apple keyboard repair program, otherwise you will most likely need to pay for the repair:

https://support.apple.com/keyboard-service-program-for-mac-notebooks


FYI, here is the current list of the publicly acknowledged free repair programs for various Apple products (some products have multiple programs):

https://support.apple.com/service-programs


MacBook Pro keys periodically stick

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