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2015 Macbook Pro 13" suffering from screen delamination

My Macbook Pro 13" is suffering from screen delamination again. This is the 3rd time the retina display screen has had this problem. My Mac is the 2015 model and the screen was replaced on 2 occasions with no charge.


I now see the problem of screen delamination starting again. It is not too bad yet as mostly the damage is occurring around the screen edges, but from past experience know the issue will get worse as time goes on. This is a manufacturing problem and considering this is the 3rd time feel it should be repaired by Apple at no cost to me as the last screen replacement was only around 3 years ago.


Thoughts anyone?

Posted on Oct 28, 2021 10:49 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 28, 2021 11:05 AM

mmiller555 wrote:

My Macbook Pro 13" is suffering from screen delamination again. This is the 3rd time the retina display screen has had this problem. My Mac is the 2015 model and the screen was replaced on 2 occasions with no charge.

I now see the problem of screen delamination starting again. It is not too bad yet as mostly the damage is occurring around the screen edges, but from past experience know the issue will get worse as time goes on. This is a manufacturing problem and considering this is the 3rd time feel it should be repaired by Apple at no cost to me as the last screen replacement was only around 3 years ago.

Thoughts anyone?


Take it in —


or


Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232




Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095


Similar questions

2 replies
Question marked as Top-ranking reply

Oct 28, 2021 11:05 AM in response to mmiller555

mmiller555 wrote:

My Macbook Pro 13" is suffering from screen delamination again. This is the 3rd time the retina display screen has had this problem. My Mac is the 2015 model and the screen was replaced on 2 occasions with no charge.

I now see the problem of screen delamination starting again. It is not too bad yet as mostly the damage is occurring around the screen edges, but from past experience know the issue will get worse as time goes on. This is a manufacturing problem and considering this is the 3rd time feel it should be repaired by Apple at no cost to me as the last screen replacement was only around 3 years ago.

Thoughts anyone?


Take it in —


or


Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232




Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095


Oct 29, 2021 7:59 PM in response to mmiller555

Apple will only replace the Display for free for up to four years after purchase.


The screen delamination typically occurs when touching the screen either with your fingers or a cleaning cloth. Any chemical cleaners will also accelerate the delamination. Also the keyboard can rub against the screen due to the extremely narrow tolerances depending how you carry and store the laptop. The trick to minimizing the delamination is to minimize anything ever touching the screen including being very careful how the laptop is handled and stored when the lid is closed.


It is possible to remove the anti-glare coating, but it is difficult and risky since you may accidentally crack the screen or cause liquid damage to the laptop. It requires rubbing lightly dampened baking soda on the screen. It takes a lot of time and effort and is very messy. It is also hard to clean up the baking soda residue. The display may also have a different color tint to it after removing the anti-glare coating. I would only attempt removing the anti-glare coating when the center viewing area becomes delaminated to the point where it is distracting or hard to read and you are just going to throw the laptop out. You probably won't be able to remove all the anti-glare coating which is something to keep in mind.



2015 Macbook Pro 13" suffering from screen delamination

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