After Security Update 2021-007 for Catalina, Google Earth Pro isn't working anymore

After Security Update 2021-007 for Catalina, Google Earth Pro is crashing...

I try to clean, repair and reinstall without success.

Any solution ?




MacBook Pro 13″, OS X 10.11

Posted on Oct 28, 2021 2:32 PM

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48 replies

Nov 27, 2021 11:33 AM in response to lds19

Exactly that's the solution if "WebGL via Metal" is not sufficient. Thanks a lot, I found this too some time ago. But the Safari-option solved all my problems regarding the 007 Update so far.


I read in another thread somewhere here that macOS Catalina meanwhile includes the Security Update 2021-007. If that's the case, then there's no way back anymore other than a TimeMachine-Backup if you have one :-(

Nov 27, 2021 12:09 PM in response to kestrel9532

As software engineer, I believe it is ridiculous to leave a device broken with a such a regression at the end of it's support-life. I am hoping that someone at the organization notices these issues and releases a final, fairly-tested updated version for normal users before packing their bags to maintain others. I personally have several MAC devices that I use for several purposes and I cannot replace everyone of them for an M1x base system just yet. If this was an open-source software or alike then normal user could have expected such a regression with such a broad spectrum of issues. One could understand an organization cannot support a device forever but then they should not release very risky updates that could potentially brake normal usage of a device that is still functional for many folks. Life should not be a constant struggle of trials and errors as we have other things to think about in life. That is why people stick with a premium brand. Let us hope for Update 2021-8...

Oct 29, 2021 1:23 AM in response to depomnic

After reinstalling Catalina without the Security Update 2021-007, Google Earth Pro works again!


This confirms that the Security Update 2021-007 of Catalina is indeed the cause of the systematic crash of Google Earth Pro...


Frankly, it is annoying to see that security improvements (which are welcome) completely block the use of competing software...


So, to continue to use this software, you must accept a higher level of risk !


Translated with www.DeepL.com/Translator (free version)

Nov 4, 2021 8:10 AM in response to åke178

Please verify your GPU. Do you have an Intel HD4000 GraphicsProcessingUnit?


I have the strong suspicion the Security Update 2021-007 Catalina broke the Intel HD4000 graphics driver.


If you look into the CrashReports of your app in question with Console.app you should find the following sequence:


[...]Graphics kernel error: 0xfffffffb


Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib        	0x00007fff6ddc233a __pthread_kill + 10
1   libsystem_pthread.dylib       	0x00007fff6de82e60 pthread_kill + 430
2   libsystem_c.dylib             	0x00007fff6dd49808 abort + 120
3   libGPUSupportMercury.dylib    	0x00007fff54e5d0a5 gpusGenerateCrashLog.cold.1 + 95
4   libGPUSupportMercury.dylib    	0x00007fff54e5418f gpusGenerateCrashLog + 89
5   com.apple.driver.AppleIntelHD4000GraphicsGLDriver	0x00007fff2972bdd0 gpusKillClientExt + 9
6   libGPUSupportMercury.dylib    	0x00007fff54e5555b gpusSubmitDataBuffers + 164
7   com.apple.driver.AppleIntelHD4000GraphicsGLDriver	0x00007fff29301c78 IntelCommandBuffer::getNew(GLDContextRec*) + 48
8   com.apple.driver.AppleIntelHD4000GraphicsGLDriver	0x00007fff29301aa6 intelSubmitCommands + 187
[...]

I opened a support ticket at Apple Support - feel free to do so as well. ;-)


Regards - Matthias


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After Security Update 2021-007 for Catalina, Google Earth Pro isn't working anymore

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