After Security Update 2021-007 for Catalina, Google Earth Pro isn't working anymore

After Security Update 2021-007 for Catalina, Google Earth Pro is crashing...

I try to clean, repair and reinstall without success.

Any solution ?




MacBook Pro 13″, OS X 10.11

Posted on Oct 28, 2021 2:32 PM

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48 replies

Nov 7, 2021 12:33 AM in response to lkrupp

Apple software seems to be affected, too. The panel Safety and integrity hangs for me. Even Finder gets sluggish after a couple of hours work with demanding programs such as Logic Pro. Large sessions in Logic Pro that worked fine prior to Security Update 2021-007 gets an overload so I have to change latency. After restart Finder works rather OK again with some minor (and maybe major) problems. When I attach a second drive thru a USB port it takes about 2-3 seconds to boot. Thus, Time Machine doesn't work correctly on my laptop (MacBookPro mid 2012), which I connect via USB to extern HD. On my Mac Mini (late 2012) it seems OK.


It isn't the first time that Apple experienced problems with Intel HD 4000 1536. There were crashes in both High Sierra and Mojave that were solved about a month later. I think there also were issues with the graphics with some computers after update to Big Sur.


But when it occurred in both High Sierra and Mojave they were the latest OS. Catalina will become obsolete by 2023ish, so I guess that a problem in an old OS is not top priority. And I hope it will get solved soon.


Nov 10, 2021 1:03 PM in response to realkato

realkato wrote:

Out of curiosity, has anyone been brave enough to try to replace the HD4000 driver code with the pre-update versions? I found these directories that might be applicable.


Yes, I replaced 'AppleIntelHD4000GraphicsGLDriver.bundle' only with the version of Update 006.


That solved the issue with WebGL pages but broke several other apps, e.g. 'Preview.app'.


I reinstalled the "Security Update 2021-007 Catalina" to make my Mac running smooth again.


In the end I'm not experienced enough (regarding macOS) to do such a bundle replacement right. I do not know if and how a cache of dynamic libraries has to be updated, if a new kernel must be relinked and so on...

Nov 2, 2021 11:25 PM in response to depomnic

It crashes even more programs than Google Maps.

Topazlabs Gigapixel Ai

Topazlabs Sharpen Ai

Topazlabs DeNoise Ai

IK Multimedia Sampletank 4

IK Multimedia AmpliTube 5 (Amplitube 4 not affected)

IK Multimedia T-Racks

IK Multimedia MODO drums

IK Multimedia MixBox

And it affects:

IK Multimedia Syntronik (all licenses disappeared)

IK Multimedia Miroslav Philharmonic (some licenses disappeared)

Logitech Logi Options - has not crashed, but it can not recognize changes in my Marathon Mouse

Adobe Illustrator was affected but is now fixed.


And Tada! safety and integrity - Apples own app doesn't respond sometimes.

Looking forward to a couple of days to reinstall everything.


Nov 4, 2021 10:04 AM in response to åke178

Of course not.


You can re-install Catalina and apply "Security Update 2021-006 Catalina" only.

No, no, no, it's a joke :-) Don't even think about it unless you're willing to disconnect the machine for ever from the internet afterwards.


I expect that Apple publishes a "Security Update 2021-008 Catalina" in the near future where they fix this issue.

But that's work & effort and they won't do it if it's not important. So convince them that it really is important. :-)


Regards - Matthias


Nov 6, 2021 4:45 PM in response to depomnic

What makes any of you think this is an Apple problem? What if Security Update 2021-007 exposed a flaw in Google’s code. This update patched a flaw that allows a hacker to gain access to your Mac without your knowledge or participation. Are any of you saying Google’s code is perfect and any issue is Apple’s fault. I beg to differ. Maybe Google and others need to update their apps to work with Catalina.

Nov 7, 2021 12:27 PM in response to robotsindaskyz

Interesting. My iMac is fully patched Catalina with the 2021-007 security update installed. I clicked on the link you provided. No crash, just a bunch of fish swimming in a circle. I even clicked on the 30,000 fish option. The aquarium is running right now in another tab as I post this response. A third tab is playing a YouTube video. So I have three tabs open and the aquarium tab is still running just fine.


Bottom line, I don't know what your issue is but it’s definitely not the security update.

Nov 10, 2021 2:10 PM in response to depomnic

I have the same problem with QGIS


Process: QGIS [3741]

Path: /Applications/QGIS.app/Contents/MacOS/QGIS

Identifier: org.qgis.qgis3

Version: 3.22.0 (3.22.0 [])

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: QGIS [3741]

User ID: 501


Date/Time: 2021-11-10 22:55:32.540 +0100

OS Version: Mac OS X 10.15.7 (19H1519)

Report Version: 12

Anonymous UUID: 6AD9ACA7-893F-4051-80D1-04D009FE6688



Time Awake Since Boot: 41000 seconds


System Integrity Protection: enabled


Crashed Thread: 0 Dispatch queue: com.apple.main-thread


Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY


Application Specific Information:

abort() called


Application Specific Signatures:

Graphics kernel error: 0xfffffffb



Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 libsystem_kernel.dylib 0x00007fff6a82433a __pthread_kill + 10

1 libsystem_pthread.dylib 0x00007fff6a8e4e60 pthread_kill + 430

2 libsystem_c.dylib 0x00007fff6a7ab808 abort + 120

3 libGPUSupportMercury.dylib 0x00007fff518bf0a5 gpusGenerateCrashLog.cold.1 + 95

4 libGPUSupportMercury.dylib 0x00007fff518b618f gpusGenerateCrashLog + 89

5 com.apple.driver.AppleIntelHD4000GraphicsGLDriver 0x00007fff2618ddd0 gpusKillClientExt + 9

6 libGPUSupportMercury.dylib 0x00007fff518b755b gpusSubmitDataBuffers + 164

7 com.apple.driver.AppleIntelHD4000GraphicsGLDriver 0x00007fff25d63c78 IntelCommandBuffer::getNew(GLDContextRec*) + 48

8 com.apple.driver.AppleIntelHD4000GraphicsGLDriver 0x00007fff25d63aa6 intelSubmitCommands + 187

9 com.apple.driver.AppleIntelHD4000GraphicsGLDriver 0x00007fff25d6c311 glrReadFramebufferData + 1116

10 GLEngine 0x00007fff3afbf361 glReadPixels_Exec + 1021

11 libGL.dylib 0x00007fff3a327a01 glReadPixels + 42

12 org.qt-project.QtWebKit 0x000000010dc77164 WebCore::GraphicsContext3D::readPixelsAndConvertToBGRAIfNecessary(int, int, int, int, unsigned char*) + 404

13 org.qt-project.QtWebKit 0x000000010dc6c806 WebCore::GraphicsContext3D::readRenderingResults(unsigned char*, int) + 278

14 org.qt-project.QtWebKit 0x000000010dc6c61b WebCore::GraphicsContext3D::paintRenderingResultsToCanvas(WebCore::ImageBuffer*) + 75

15 org.qt-project.QtWebKit 0x000000010d3f0424 WebCore::HTMLCanvasElement::paint(WebCore::GraphicsContext&, WebCore::LayoutRect const&) + 148

16 org.qt-project.QtWebKit 0x000000010d25989f WebCore::RenderHTMLCanvas::paintReplaced(WebCore::PaintInfo&, WebCore::LayoutPoint const&) + 479

...

Nov 24, 2021 2:03 PM in response to depomnic

After a clean re-install of Catalina, testing and then installation of this security-update (2021-007) in addition to device-related updates, once again Safari crashes on certain pages after multiple-re-loads (i.e. pages like weather.com, radar view). Furthermore, Firefox crashes (very quickly) on these same pages. I believe that these browsers use Webkit. Microsoft Edge which uses Chromium as a base works fine under MACOS Catalina.

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After Security Update 2021-007 for Catalina, Google Earth Pro isn't working anymore

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