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Why is my MacBook Pro frozen after trying to update to Monterey?

Why is my MacBook Pro frozen after trying to update to Monterey?

Posted on Oct 28, 2021 4:32 PM

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Question marked as Apple recommended

MacGirlHawaii Said:

"Why is my MacBook Pro frozen after trying to update to Monterey?"

-------


What to Try:

There is an issue connecting to Apple's servers. So, try the following...


A. Updating in Safe Mode:

(Hold Down: the shift key upon boot). In Safe Mode, login items do not load at log in, certain System Preferences are set aside, and damages system files (caches) are fixed.


B. Single Out this User:

Try creating another administrator user and installing it through that user.


C. Restart your Router:

Perhaps there is an issue with the router's ISP connection? So, try restarting it.


D. Restart the Mac:

Rosary the Mac, and then try this once more


E. Use a Different Network:

Are you using a public LAN (i.e. school network)? If so, you may be limited to only a certain amount of data use. So, using a private LAN.

Posted on Oct 28, 2021 4:43 PM

2 replies
Question marked as Apple recommended

Oct 28, 2021 4:43 PM in response to MacGirlHawaii

MacGirlHawaii Said:

"Why is my MacBook Pro frozen after trying to update to Monterey?"

-------


What to Try:

There is an issue connecting to Apple's servers. So, try the following...


A. Updating in Safe Mode:

(Hold Down: the shift key upon boot). In Safe Mode, login items do not load at log in, certain System Preferences are set aside, and damages system files (caches) are fixed.


B. Single Out this User:

Try creating another administrator user and installing it through that user.


C. Restart your Router:

Perhaps there is an issue with the router's ISP connection? So, try restarting it.


D. Restart the Mac:

Rosary the Mac, and then try this once more


E. Use a Different Network:

Are you using a public LAN (i.e. school network)? If so, you may be limited to only a certain amount of data use. So, using a private LAN.

Why is my MacBook Pro frozen after trying to update to Monterey?

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