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User profile for user: suetlewis
suetlewis Author
User level: Level 1
10 points

iPhone won't stay connected to WiFi

My iPhone frequently and randomly drops the connection to my home WiFi. I need to use WiFi calling as my phone signal is poor so often lose phone calls too. I am running iOS 14.8.1. I saw a fix in a previous thread that involved changing the MAC address but I have no idea how to do this. Grateful for any help in 'IT for dummies' language. Thanks!


iPhone 12 mini

Posted on Oct 28, 2021 11:57 PM

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User profile for user: Raicya
Raicya
User level: Level 10
208,311 points

Posted on Oct 29, 2021 2:01 AM

See this Apple articles below:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

https://support.apple.com/en-us/HT204051

 

Recommended settings for Wi-Fi routers and access points

https://support.apple.com/en-us/HT202068

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iPhone won't stay connected to WiFi

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