HI, I recently upgraded to the Iphone 13 Promax. While browing PDF files in safari, scrolling of PDF lag and freezes before resuming. I have no such issues with Iphone 11 pro max with the same OS.
Safari address bar also sometimes goes missing and i have to close and reopen safari for the address bar to reappear.
iPhone 13 Pro Max, iOS 15
I’m 99.99% sure it’s the variable refresh rate of the screen that’s the problem here. As a workaround, I’ve worked out you can go to Settings - Accessibility - Motion and turn the Limit Frame Rate setting on. This will stop the issue. Pretty bad though that you need to limit the frame rate.
I have called Apple back, given them all the details (including a video of the issue and system diagnostics from the phone) to a senior technician who is raising this with the engineering team and will let me know what they say.
However the workaround I mentioned above does work.
This seems to be due to high refresh rate!
iOS 15.4 might resolve this too.
https://www.gsmarena.com/ios_154_beta_adds_support_for_120hz_refresh_rate_in_all_apps-news-52935.php
Hello,
i also have this bug since I bought my 13 Pro.
i bet this is a bug for pdf reading in safari with 120Hz displays apple has to fix
I have the same issue.
iphone 13 pro max with iOS 15.1.1
In Safari all PDFs are so slow when scrolling. Even a 2 pages document with only text.
why is nobody from Apple responding here? So many people with the same problem.
Please please please fix the PDF issue. I spend majority of my time scrolling scientific research papers and documents. Got the iPhone 13 pro max for the high performance and smooth almost buttery experience but this is anything but smooth. I am potentially considering returning this very expensive device. Come on guys, this one should be a no brainer! It is soooo important for some people!
cheers!
Thank you dear for acknowledging the problem. I shall wait for the fix in the next update.
keep up the fantastic work guys - you guys made a very nice phone! And the OS is not bad. I recently switched from Android and while it does require some getting used to - it is not all that bad - you guys have come a long way.
keep it up!
Why do I have to worry about refresh rates and PDF files? I am the end user. I don’t really care for refresh rates and how PDFs work. I want to read a PDF in a smooth way similar to what I can achieve with the cheapest/crapiest smartphone.
You can probably notice the psychological game at play here. It seems that Apple is reluctant to put resources to fix this error cause it will probably cost money. It will probably just carry along like that and those that complained about the issue will get sick of incremental emails sent to their inboxes and at some point unsubscribe from this feed, thereby giving up.
And the problem, though still relevant and apparent, will be forgotten about.
I think that is what Apple is aiming for *if and only if they are not planning to do a fix.
Apple fixed it?
I haven’t opened a PDF for a long while because I didn’t want to be disappointed in my shiny iPhone 13 pro max.
I am very happy they fixed it! This was a very big deal for me and potentially for millions of other users.
Thank you Apple! Keep up the fantastic work!
HO
Yeah you're right, still not working in Safari. I tested in Mail app, it's working fine there but to be honest, I'm not even sure now if it didn't work there before?! Apologies for the false all-clear and thank you Apple for nothing.
I have the same issue with my iPhone 13 pro max with regards to the lagging pdf scroll. Restarting the phone did not help. Are there any other suggestions to fix this issue?
Thank you
Same issue here
I tried it in google chrome and same thing
Restarting the phone does not help, it seems like a ios issue.
Same problem here. Iphone 13 pro with iOS 15.1.1
Same problem here. iPhone 13 Pro running 15.1.1.
Same issue with IPhone 13 Pro 15.1.1
Iphone 13 Promax Safari PDF Lag
