iPhone 12 mini incomplete setup due to eSim

Hello - can you help? I had to stop transferring data and apps during set up of my iPhone 12 mini as I had my carrier transfer my service to an eSim before my phone was set up. So things didn't work as they should during the normal set up process. I ended up having to select don't transfer my data and apps and now want to do if from my backup in iCloud. Can someone tell me how to do this? Thanks Dale

iPhone 12 mini

Posted on Oct 29, 2021 8:49 PM

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Question marked as Top-ranking reply

Posted on Oct 31, 2021 7:13 AM

Hello Dalene213,


We see that you need help to restore a backup to your iPhone.


If your device was set up, you’ll need to Erase iPhone before you can restore a backup from iCloud.


"If you erase all content and settings from your iPhone, you can choose to erase your eSIM as well or keep it." About eSIM on iPhone.


Once you've completed that step, follow the steps here: Restore your iPhone, iPad, or iPod touch from a backup.


Cheers!

2 replies
Question marked as Top-ranking reply

Oct 31, 2021 7:13 AM in response to Dalene213

Hello Dalene213,


We see that you need help to restore a backup to your iPhone.


If your device was set up, you’ll need to Erase iPhone before you can restore a backup from iCloud.


"If you erase all content and settings from your iPhone, you can choose to erase your eSIM as well or keep it." About eSIM on iPhone.


Once you've completed that step, follow the steps here: Restore your iPhone, iPad, or iPod touch from a backup.


Cheers!

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iPhone 12 mini incomplete setup due to eSim

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