Battery charger

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Battery charger

Hi, I bought iPad Pro 2020. It doesn’t charged after purchase. The consultant advised to update it. It started charging. But now this mistake has repeated. It connected only to charger from android.

I don't want to not have access to the IPad without this charger.

And I don't have the opportunity to update always.

What could I do?

iPad Pro, iPadOS 14

Posted on Oct 29, 2021 11:04 PM

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Answer 1

ProustGiulio

Level 10

209,814 points

Oct 30, 2021 12:14 AM in response to Anastasia1009

If it is still covered by warranty, I suggest that you make an appointment (*) and have your device (along with its charger and cable) inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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Battery charger

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