Can't manage inaccessible used disk space

When I go to Manage storage/used disk space, under the "Recommendations" sidebar, by far the largest use of disk space is "Other", which is also ghosted out and I can't click on it to manage it. Is there a way to access this?


I'm guessing this is a lot of files associated with apps and the operating system, and it's so big that it's preventing me from completing a system upgrade (to Monterey).

MacBook Air 13″, macOS 10.15

Posted on Oct 30, 2021 10:10 AM

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Posted on Oct 30, 2021 11:12 AM

The Other category is a potpourri of files which can include:


• System temporary files

• macOS system folders

• Archives and disk images (.zip, .iso, etc. - often found in the Downloads folder)

• Personal user data

• Files from the user’s library (Application Support, iCloud files, screensavers, etc.)

• Cache files: browser, Mail

• Mail messages & attachments

• Fonts, plugins, extensions

• Safari reading list

• iTunes backups

• Crud resulting from jailbreaking your iDevice

• Game data

• Saved data files

• Call history

• Notes

• Media

• Voice memos

• Other files that are not recognized by a Spotlight search

• Media files that cannot be classified by Spotlight as a media file because they are located inside of a package

• Files created and modified by other user accounts on your Mac.


They can be located anywhere on your hard drive.


The files that you have control over are located in the Documents, Downloads, Pictures, Music and Movies folders.  You can use either of these two free apps, GrandPerspective  or OmniDiscSweeper, to find the largest files on your drive so you can determine if they can be deleted or moved to an external HD for storage.  


Note: you can empty the Downloads folder after the apps and/or updates that were downloaded have been installed or applied.  Many users have found a couple of Gigabytes of files in their Downloads folder which are no longer needed. 


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Question marked as Top-ranking reply

Oct 30, 2021 11:12 AM in response to StudioBrooklyn

The Other category is a potpourri of files which can include:


• System temporary files

• macOS system folders

• Archives and disk images (.zip, .iso, etc. - often found in the Downloads folder)

• Personal user data

• Files from the user’s library (Application Support, iCloud files, screensavers, etc.)

• Cache files: browser, Mail

• Mail messages & attachments

• Fonts, plugins, extensions

• Safari reading list

• iTunes backups

• Crud resulting from jailbreaking your iDevice

• Game data

• Saved data files

• Call history

• Notes

• Media

• Voice memos

• Other files that are not recognized by a Spotlight search

• Media files that cannot be classified by Spotlight as a media file because they are located inside of a package

• Files created and modified by other user accounts on your Mac.


They can be located anywhere on your hard drive.


The files that you have control over are located in the Documents, Downloads, Pictures, Music and Movies folders.  You can use either of these two free apps, GrandPerspective  or OmniDiscSweeper, to find the largest files on your drive so you can determine if they can be deleted or moved to an external HD for storage.  


Note: you can empty the Downloads folder after the apps and/or updates that were downloaded have been installed or applied.  Many users have found a couple of Gigabytes of files in their Downloads folder which are no longer needed. 


Oct 30, 2021 11:03 AM in response to StudioBrooklyn

What is “Other” storage on a Mac, and how can I clean it out?


Free up storage space on your Mac


OmniDiskSweeper - safe to use


The Above will only work on Files under the Users Direct Control. Like Photos, Videos, Music, iPhone Backups, Documents, Pictures etc.


See used and available storage space on your Mac


As per Apple and below. Anything that is inside this Category is beyond the reach of the User


  • Other: Contains files that don’t fall into the categories listed here. This category primarily includes files and data used by the system, such as log files, caches, VM files, and other runtime system resources. Also included are temporary files, fonts, app support files, and plug-ins. You can't manage the contents of this category. The contents are managed by macOS, and the category varies in size depending on the current state of your Mac.



Oct 30, 2021 11:19 AM in response to StudioBrooklyn

And after exploring the methods previously posted


\tmutil listlocalsnapshots /


The Terminal Application will show a list of local snapshots with names and dates. These pertain to Time Machine Backups still residing on the Internal Drive . If there are many - usually running TM Backup should clear most of them.


If still many remain - this article should assist in the removal process. Just be very careful in Terminal as one small error, on comma in wrong place - presto - unknown consequences could be a disaster.

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Can't manage inaccessible used disk space

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