My touchscreen not working

My touchscreen not working

iPhone 8, iOS 14

Posted on Oct 30, 2021 9:49 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 31, 2021 1:12 PM

Hello reena18,


Welcome to Apple Support Communities!

If we understand your post correctly, the screen on your iPhone is not working as expected. We're happy to help!


The article you came from, If the screen isn’t working on your iPhone or iPad, is a good resource for the issue you're having with your iPhone.


"If your screen is too sensitive or responds intermittently to touch

  1. Restart your iPhone or iPad.
  2. Make sure your screen is clean and free of any debris or water.
  3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
  4. Remove any cases or screen protectors.

If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched, contact Apple Support for your iPhone or iPad.

If your screen is cracked or shattered


Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!


1 reply
Question marked as Top-ranking reply

Oct 31, 2021 1:12 PM in response to reena18

Hello reena18,


Welcome to Apple Support Communities!

If we understand your post correctly, the screen on your iPhone is not working as expected. We're happy to help!


The article you came from, If the screen isn’t working on your iPhone or iPad, is a good resource for the issue you're having with your iPhone.


"If your screen is too sensitive or responds intermittently to touch

  1. Restart your iPhone or iPad.
  2. Make sure your screen is clean and free of any debris or water.
  3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
  4. Remove any cases or screen protectors.

If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched, contact Apple Support for your iPhone or iPad.

If your screen is cracked or shattered


Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!


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My touchscreen not working

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