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OS Monterey doesn't recognize seagate external hard drive

Why won't my iMac recognize my seagate external hard drive since I updated to Monterey?


iMac 21.5″, macOS 12.0

Posted on Oct 30, 2021 5:44 PM

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Posted on Jan 23, 2022 4:01 PM

Namaste!


I faced the same problem after upgrading to Monterey. The toolkit was not prompting to enter the password. Neither the Unlock Drive for Mac app was working. It was giving the error " You can not open the application ...... because it may be damaged or incomplete". Came across this page while searching for the solution. But, realised it is still not resolved.


And then while exploring, something worked and now I am able to use my drive.


Sharing what solved the issue for me.


I clicked on the Seagate Toolkit icon on the top bar (it appears next to the bluetooth icon [if the toolkit is installed]) and choose the second option which reads "Seagate Secure" and clicked.


It took me to toolkit update option. Next it prompted to disconnect the drive so that it can update the toolkit. I disconnected the drive. The toolkit was updated. Then it prompted to allow the app in the security settings. Which I did by going to the System Preference -> Security and Privacy -> General tab - go to allow apps downloaded from ..... and check to allow seagate ( You may need the admin password for allowing)


Next, it prompted for restarting the system, which I did.


After restarting, I clicked on the Seagate Toolkit icon (next to the bluetooth icon) to open it. It said no drive is detected. So, i connected the drive. And as soon as i connected the drive it prompted to enter the password.

That's it.

Now I am able to use my drive as I was before.

Hope it works out for you all too.

Good wishes.

-Jayant

25 replies

Mar 14, 2022 11:00 AM in response to akankshakmr

akankshakmr wrote:

I had the same issue. Try downloading this https://www.paragon-software.com/home/ntfs-mac/#
This helped me identify my seagate hardisk on monterey OS


That's probably because the external device was formatted NTFS.


macOS can usually read but not write NTFS.


Some NTFS formatting can be in an unexpected state and inaccessible by macOS, too.


Disk Utility can repartition and reformat NTFS into something that macOS can read and write.


Use of View > Show All Devices in Disk Utility (⌘2) might be necessary to get the volume entirely visible.

Apr 1, 2022 1:40 AM in response to Joldublin

Hi, it worked for me too.


You may refer on Seagate's https://www.seagate.com/as/en/support/kb/unlock-drive-for-mac-cannot-be-opened-because-it-may-be-damaged/


1) Download and install the latest Seagate Toolkit app (follow above link)

2) You may need to allow Seagate at Mac's System Preferences>Security & Privacy>General. Then need reboot/restart Mac.

3) You may unlock the Seagate external hard drive by "Click Seagate Secure on the (Toolkit) main menu" (and enter your Mac password)


/br

Apr 1, 2022 6:48 AM in response to mustangrande

There is no need to use add-on software, absent some particular feature. The only add-ons typically required are for some unique local hardware feature, or for device-specific diagnostics or such tools.


During normal operations, a USB storage device is a USB storage device, and Mac deals with those just fine, including—if you select it—device encryption.


As for NTFS, I wouldn’t suggest using that with Mac, unless you very specifically need to shuffle devices around with Windows and cannot set up a local file share (and an SMB file share is included with Mac).

OS Monterey doesn't recognize seagate external hard drive

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