Apple ID email change

How do I resolve this issue?

I changed my Apple ID email via Mac. My iPhone does not reflect that change and will not let me sign in, instead returns a "Verification Failed An unknown error occurred." message

iPhone 8 Plus, iOS 14

Posted on Oct 30, 2021 6:01 PM

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Question marked as Top-ranking reply

Posted on Oct 30, 2021 7:45 PM

If you have changed your ID or password, have you followed the steps in this article? Make sure you turn of Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.


What to do after you change your Apple ID or password - Apple Support.  *

3 replies
Question marked as Top-ranking reply

Oct 30, 2021 7:45 PM in response to Kona Dave

If you have changed your ID or password, have you followed the steps in this article? Make sure you turn of Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.


What to do after you change your Apple ID or password - Apple Support.  *

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Apple ID email change

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