NAS Control Center: doesn't detect NAS in Macbook

Question

Level 1

8 points

NAS Control Center: doesn't detect NAS in Macbook

I have a Macbook Air (Retina, 13-inch, 2020) with macOS Catalina 10.15.7. Furthermore, I have an Asustor NAS in my local network. Despite having access to the NAS via IP, the Asustor Control Center can't detect the NAS. However, on a Windows computer connected to my local network, the respective Asustor Control Center detects the NAS.

What may be happening? Is it a problem of blocked ports in my Mac? I've tried disconnecting the firewall, but the result is the same...

In the past, the NAS was detected by the Mac by this software normally, maybe some months ago.

MacBook Air 13″, macOS 10.15

Posted on Oct 31, 2021 3:39 PM

Reply

Answer 1

VikingOSX

Level 10

124,124 points

Oct 31, 2021 3:55 PM in response to joao138

Your Asustor NAS vendor needs to provide updated Control Center software for macOS Catalina. The Windows implementation may have installed additional software that is intended strictly for Windows. For what it's worth, I have a really old Synology Disk Station here that mounts its filesystems High Sierra through Big Sur without requiring any vendor software on the Mac.

Reply

Answer 2

joao138 Author

Level 1

8 points

Dec 16, 2021 3:11 PM in response to VikingOSX

I have been communicating with my NAS vendor. One of the possibilities is the firewall of the computer.

Is it possible that an update (or I inadvertently) had hindered the correct functioning of the Asustor NAS Control Center.

I have added manually the allowance of incoming connections in the macOS Catalina built-in firewall for the NAS Control Center.

By the way, the use of the Control Center is optional but recommended, I have access to the NAS by the browser.

Thank you.

Reply

NAS Control Center: doesn't detect NAS in Macbook

Similar questions