You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Camera Roll glitch after update to iOS 15.1

I’m using an iPhone 11 and after updated to iOS 15.1 I noticed that all screenshots or images in my phone with a size of 16:9 appear to look pixelated in the thumbnails but once I open them they look normal. I would also like to mention that I do not upload nor use iCloud. What could I do to fix this ? Thank you in advance

Posted on Oct 31, 2021 7:46 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 1, 2021 2:36 PM

Hi Stepsteck,


We'd like to offer the best available guidance for finding a solution for the thumbnails of your photos. We would recommend seeing if Restart your iPhone will help offer a solution. If this does not help, you mentioned not having iCloud Photos enabled, we recommend to double check these settings to verify via the steps here: Set up and use iCloud Photos. If this is off, and the restart does not help, you'll want to reach out to Apple Support. You can use the link below, if needed.


Get Support


Thank you for using Apple Support Communities.

2 replies
Question marked as Top-ranking reply

Nov 1, 2021 2:36 PM in response to Stepsteck

Hi Stepsteck,


We'd like to offer the best available guidance for finding a solution for the thumbnails of your photos. We would recommend seeing if Restart your iPhone will help offer a solution. If this does not help, you mentioned not having iCloud Photos enabled, we recommend to double check these settings to verify via the steps here: Set up and use iCloud Photos. If this is off, and the restart does not help, you'll want to reach out to Apple Support. You can use the link below, if needed.


Get Support


Thank you for using Apple Support Communities.

Camera Roll glitch after update to iOS 15.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.