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Software update issue

Not able to update software inmy phone. Error occured after download

Posted on Oct 31, 2021 7:40 PM

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Question marked as Best reply

Posted on Oct 31, 2021 7:44 PM

Puchho Said:

"Software update issue: Not able to update software inmy phone. Error occured after download"

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Why the Error?: There is an issue connecting to Apple's servers. The installation files are corrupt, due to loss of connection to Apple's servers. So, use Ethernet, instead of WiFi.


To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple. If you get the same error, the model is likely just not compatible.

1 reply
Question marked as Best reply

Oct 31, 2021 7:44 PM in response to Puchho

Puchho Said:

"Software update issue: Not able to update software inmy phone. Error occured after download"

-------


Why the Error?: There is an issue connecting to Apple's servers. The installation files are corrupt, due to loss of connection to Apple's servers. So, use Ethernet, instead of WiFi.


To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple. If you get the same error, the model is likely just not compatible.

Software update issue

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