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Unable to reset my Mac password.

It is saying not connected to Internet though WiFi was connected and unable to connect to Apple ID server. Kindly resolve the issue.

Posted on Nov 1, 2021 12:24 AM

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Level 10

418,627 points

Posted on Nov 1, 2021 5:32 AM

"If you can't connect to the App Store, iTunes Store, or other Apple services" click here --> https://support.apple.com/HT201400

- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."

If you can't connect or sign in to iCloud --> https://support.apple.com/HT203512

Verification Failed "problem connecting to the server" March 2018 - https://discussions.apple.com/thread/8321958 - Needed to connect over wi-fi and not through cellular.

And the opposite:

"Verification Failed, An unknown error occurred" March 2018 - https://discussions.apple.com/message/33184357#message33184357 - "tried again with Wifi off and it worked"

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