Level 1

8 points

Memoji messages are not working

Hi, is someone else having trouble sending Memoji Messages in iPadOS 15.1? I have an iPad Pro 3rd 11’ and it has stopped working. Face ID working correctly and Memoji works on Clips. It appears a Message telling that Memoji couldn’t load. Any idea?

iPad Pro 11-inch Wi-Fi

Posted on Nov 1, 2021 3:40 AM

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1 reply

Community Specialist

Nov 2, 2021 6:38 AM in response to J_P_BT

Hi J_P_BT!

It sounds like you're unable to send Memojis, and we're happy to help. Please try the troubleshooting suggestions here:

If you can't send or receive messages on your iPhone, iPad, or iPod touch

If you're still having trouble, you should contact Apple Support using this link:

Contact Apple Support

Cheers!

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Memoji messages are not working

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