Some of my messages disappeared after updating to iOS 15.1

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Some of my messages disappeared after updating to iOS 15.1

To whom it may concern,

After updating IOS to 15.1 version (or it might be 15.0) some of my messages disappeared.

I attach couple of screenshots that my messages take up 9.7GB, but iCloud storage states that there is Zero KB, even though before the update there was a big list of conversations.

What can I do to fix this problem?

Kind regards,

Vytautas

[Personal Information Edited by Moderator]

iPhone 12 Pro

Posted on Nov 1, 2021 7:43 AM

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Answer 1

ryane77

Community Specialist

Nov 2, 2021 8:36 AM in response to vytautas81

Hello vytautas81,

From your post it appears you are missing some message threads.

If Messages in iCloud is being used, are those missing threads still on other devices?

Tap on Settings > [your name] > iCloud. If Messages is on, toggle it off, then back on. This can help reset the connection.

More about how Messages in iCloud works is available here: Use Messages in iCloud - Apple Support

Have a good day.

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Some of my messages disappeared after updating to iOS 15.1

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