Во время записи видео через приложение Камера звук записывается приглушённый. При записи видео через приложение Instagram звук чёткий и идеальный. Проверял запись звука через приложение «диктофон» звук также идеальный. Проблема именно с родным приложением «Камера». Как решить эту проблему?
iPhone 11, iOS 15
Hi kirill62.
Thanks for following up. We'll be happy to look into this camera issue. You have performed some great trouble shooting so far.
Let's try the steps in the following resource to see if it helps: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open
Cheers.
Hi kirill62.
Thanks for trying those steps and following up. Next, we'd recommend reaching out to Apple Support: Contact Apple for support and service
Take care.
Hi kirill62.
Thank you for using the Apple Support Communities. You’ve posted a question in the English Community. If you are able to repost your question in English, you may reach a larger audience and have a better chance of receiving a reply.
Thanks!
Microphone problems while recording video via the native app.
During video recording via the Camera application, the sound is muffled. When recording videos through the Instagram app, the sound is clear and perfect. I checked the sound recording through the application "dictaphone", the sound is also perfect. The problem is with the native Camera application. How to solve this problem?
Recommendations didn't help. I also want to add that when you turn on the silent mode, through the swing on the device, the sound when recording video through the native Camera application is present, but still it is not perfect.
When switching the swing to the mode with sound, the sound during recording is muffled and almost absent. This applies to both frontal video recording and the main one. Resetting the settings didn't help. Setting up the phone to a new state didn't help either. Restoring from a backup didn't help either. The problem has not been fixed with new updates. Again, I want to emphasize that in third-party applications, recording sound in a video works perfectly, exactly as it should, but through the native Camera application, the sound is terrible. Voice messages in instant messengers work perfectly, the voice recorder works perfectly. I cleaned the microphones - it did not help.
What's the problem?
For clarity. This video is recorded through the native Camera app ****
And this video was recorded through the Instagram application.
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[Link Edited by Moderator]
Проблемы с микрофоном во время записи видео через родное приложение «Камера»