Phone: iPhone 13 Pro Max 256GB
GPS not always accurate, most of the time it’s half a road / one road away which would cause navigation chaos. I was meeting someone and sent them my location on WhatsApp, it said I’m in the river! Restarting the phone would fix the issue but it was very frustrating I had to keep doing this.
Logged a ticket with Apple and the technician suggested resetting location & privacy settings. This did not resolve the issue.
The next step was to connect my phone to a computer, in my case I have a MacBook running Big Sur, restore my iPhone using the MacBook. You can find your iPhone in Finder once connected, for older versions of iOS you’ll need to check the link below:
https://support.apple.com/en-gb/HT201252
I was told to use this method as wiping the phone via settings and restoring from backup could potentially put the corrupt software back on.
Right so I restored the phone using the MacBook and selected manual setup (once again was told not to restore from backup, reason mentioned above). Go through the setup process and once on Home Screen, go to settings and login into iCloud. This will download all your pics, vids, notes, messages etc depending on what you have backed up. So please ensure to backup to iCloud or iTunes/Apple computer before restoring phone, you can either do this via settings >your name >iCloud >Backup or connect to a Apple computer, click on Finder >select phone >backup
Tip: Double check to make sure WhatsApp is backed up, go to iCloud and scroll down to make sure WhatsApp is selected. Thereafter go into WhatsApp >Settings >Chats >Chat Backup >Backup now
Tip: Take screenshots of your Home Screen pages, so you can refer back to what apps you have etc
I was told to use the link below to see what apps I’ve purchased, it was a bit useless to be honest:
https://support.apple.com/en-gb/HT204088
Downside to this method:
- You’ll have to download all your apps again from AppStore
- Sign back into all your apps
- Set wallpaper & lock screen
- Setup personalisation for phone calls etc
- Mail settings / personalisation
- I had to reset my Apple Watch to reconnect it
Along with the GPS issue I was experiencing issues with calendar not updating properly, certain software seemed laggy and not smooth, Instagram as an example used to have laggy reels. My new AirPods Pro were cutting out intermittently for a split second from time to time.
It’s been 3 days now and I can confirm the issues above seem to be resolved, GPS seems to be spot on I went on a few drives. AirPods seem to work fine now too and software in general seems to be working properly.
I’ll report back after another week to let you know if I’m experiencing any issues but so far it seems to be fine. It could be down to corrupt software on the base build of the phone (iPhone 13 Pro Max)
Hope this helps others out there with the same issues. If you need any help with the methods above please feel free to reach out.
Cheers
