Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Emails incorrectly marked as Junk

I have some emails that are mistakenly being identified as junk and automatically being moved to my Junk folder.

i have verified that the sender’s address is in my contacts. I have had to make rules to move them into my Inbox, but there has to be a better method.

Any suggestions?

Posted on Nov 2, 2021 8:47 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 2, 2021 9:16 AM

See the article Change Junk Mail preferences in Mail on Mac - Apple Support

Reset

Restore the default criteria for identifying junk mail. 

Use this option only if Mail no longer handles junk mail as you expect. Resetting the filter deletes everything that Mail has learned from you about junk mail.

1 reply

Emails incorrectly marked as Junk

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.