Scroll bar disappears after toggling full screen

When I toggle Safari to go fullscreen, the scroll bar on the right disappears. When I exit from fullscreen, it is still gone until I refresh the page.


Another scenario where this happens is if I change the height of my Safari window to cover the entire height of my screen.


I'm on Monterey with Safari 15.1. Using an UHD (4k) screen. M1 Mac Mini. The dock is set to auto hide so I can make my windows as tall as possible. In Settings, I have set "Show scroll bars" to "Always".


It is my impression this only happens on UHD screens.

Posted on Nov 2, 2021 9:24 AM

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7 replies

Nov 3, 2021 12:42 PM in response to destiny241

I appreciate the help and your optimism.


I have not restored anything on this Mac Mini, started out fresh.


Changing the scroll bar options in system settings have no positive effect on the scroll bar in full screen. It won't show. (But I do see the vertical bar reserved for the scroll bar on the right side of the window, but there's no actual bar in it. I can drag an invisible bar however.)


My display is set to Default for Display. Which is 3840x2160. It is a rather large 48 inch display so scaling is not needed or wanted. When I set it to Scaled > More Space, the problem persists. When I set it to any of the Larger Text options, the problem goes away.


I have added another admin account but it made no difference unfortunately.

Nov 3, 2021 8:48 AM in response to Vogelspotter

Hello Vogelspotter,


Thank you for using Apple Support Communities. Based on your post, the scroll bar disappears often while using Safari on your Mac.


Does this happen with specific websites?


Try quitting the Safari app, then launching it while holding down the Shift key on your keyboard until the app opens completely then release Shift. This should remove the app's saved state and hopefully resolve this for you.


Should it persist, does this behavior continue while booted to safe mode: How to use safe mode on your Mac

Use sections, 'If the issue continues in safe mode' and 'If the issue doesn't continue in safe mode' depending on the results.


Hoping to hear back, take care.

Nov 3, 2021 10:47 AM in response to Vogelspotter

Hey Vogelspotter,


Did you happen to restore from that Mac's backup when you set up the Mac mini originally? That could have transferred the issue to the new Mac.


In System Preferences > General > under Show scroll bars can you select on the other options 'Automatically based on mouse or trackpad' or 'When scrolling'? Does it show up and disappear, as expected? Then select back on 'Always' to re-enable the scroll bars to show all the time?


What happens if you try to reproduce the issue in another user on the Mac? Here are the steps to create another Administrator to test this: Set up users, guests, and groups on Mac


When you go to System Preferences > Displays > (you may need to right click to show display settings on the monitor here) what's the resolution reflect here? Is it scaled or set up as default for display? If you select 'default for display' does that scroll bar appear again normally when you test the issue in your normal user?


We'll get to the bottom of this together, cheers.

Nov 4, 2021 6:57 AM in response to Vogelspotter

Hey Vogelspotter,


Sorry for the missing that on our last reply. Does the display have any issues with overscan by chance? Learn more about that here: About overscan and underscan on your Mac, Apple TV, or other display


It sounds like this continues in other users and in safe mode. Which tells us it isn't specific to a user or third-party extensions.


It would be best for you to contact Apple from here: Get Support


Wishing you well, take care.

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Scroll bar disappears after toggling full screen

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