My MacBook wouldn't turn on anymore after updating it to the new software!!!! I need my laptop right now!!!! I have a lot of things to do!!! Damnit!!!
I called Apple support, and restarting & rebooting it never worked!!
can someone please help, what did y'all do to yours?? I am not going to take this to service & pay out of pocket, hundreds of dollars, for the **** that Apple did!!!!
[Edited by Moderator]
MacBook Pro 13″, macOS 11.6
I have no idea. You'd have to get the diagnostic check first and hear what they have to say.
See andreas158's second post in this topic: MacBook won‘t turn on after Monterey install. He has a link to a potential fix.
If the MacBook Pro is new enough, i.e. early 2015 or newer, the diagnostic test will be free. If you have AppleCare and it's still in effect any repairs will be on Apple.
Since a number of users are reporting the same thing Apple may opt to do any necessary repairs on the house but you won't know until it's been diagnosed.
The Apple tech told me that this update went out to millions of computers and they're all fine--It's just ME with the lemon. The Apple Configurator trick didn't work, he took it all apart, examined it. He couldn't find anything wrong so his only solution was paying $572 to replace the motherboard.
Such a letdown on Apple's part. I was good for a new MacBook in a couple of years. I've bought all the phones, a few tablets, a couple of watches. But this experience with the MacBook has really soured my opinion of Apple.
I really can't remember another time I had a piece of fairly expensive tech, not even two years old, die on me in such a way. If I spilled water, dropped it down the stairs, I'd have just myself to blame. But I did what I thought was sensible given security concerns these days by updating the OS. Seems simple enough. Boy was I wrong.
And it's not like this is for casual web surfing. I rely on this computer for my work, every single day. Being told I gotta pay hundreds just to fix their own letdown is a real kick in the you know where.
Just ordered a Lenovo. It's not sexy, but I used those pre-MacBook and they never let me down quite like this. Plan on tossing the MacBook into a fire pit in a few weeks. I'll never give Apple money for a computer again.
I had the same problem. My Mac is a year and a half old. Died during the Monterey update despite never having a problem.
Apple wanted $572 to fix a problem they created. So now I have an expensive paperweight. Might as well have bought a couple of tungsten cubes instead.
I’m done with MacBooks for good. Worst purchase I ever made.
$572???!!!!! Ommmgggg!!!! What did they say the problem was?? And did you end up paying for it & replacing it?
and I said the same thing too when I spoke to customer service today bc they told me that they think there's something wrong with my hardware. And I told them there's no way bc this is well taking cared off & my MacBook was working just great before I decided to update it. Uuuggghhh!!! I'm sooo livid. I have sooo many things to do & I can't do anything. And I told them that I will file a complaint for this bc this is apples fault & now we have to pay (literally) to get it fixed. This is absurd & unfair!!
Customer service people, including the supervisor whom I spoke to on the phone as well, tried to made me feel dumb by saying that they don't know about this issue & never heard any complaints from anyone else. SMH!!! And I told them straight up that "it's all over in the internet & it's in the Apple site forum & I'm reading it right now." SMH
Out of nowhere I've been eyeing for a windows lAptop within the last month & no wonder why, it gave me a sign. Smh!!
what makes me furious about this , is that this is the Apple's/MacOS fault & they wouldn't fix it for free.. but instead they just let their customers pay for it. It's horrible!!'
This has also happened to my MacBook. Won’t turn on at all. Tried everything
Would Mac stores opt in any charges as well?
MacBook's new update (Monterey)
