You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Remote won’t hold charge

Purchased Apple TV HD December 2020, recently like this week will not hold charge. What do I need to do or any suggestions

thanks

Apple TV HD, tvOS 15

Posted on Nov 2, 2021 6:10 PM

Top-ranking reply

Community+ 2024

Level 10

143,022 points

Posted on Nov 3, 2021 2:32 AM

Verify that you charge the remote as described.

- with the Lightning-to-USB cable (directly) connected to a computer,

- with the Lightning-to-USB cable (directly) connected to an AC Power Adapter with USB connector (like for iPhone).

The Siri Remote takes about 2.5–3 hours to fully charge.

If the issue persists, then contact Apple about it (before your one year warranty runs out!).

View in context

Similar questions