Started in Episode 7, when I rewind it or fast forward the issue stops, but then happens again within a minute later. This doesn’t happen on previous episodes, even went back to check. This is on my newer 4K Roku Smart TV using Apple TV app. No other shows do this on the app, just For All Mankind.
C105X,
Hi CamZod,
Thank you for posting in the Apple Support Communities. We know it's important to be able to watch Apple TV+ content as expected. It sounds like one episode of For All Mankind has distorted video, and you've verified the other apps and shows play without distortion. Is that right?
Have you tried closing out of the Apple TV and re-launching it and testing again?
Also, do you use any other devices with Apple TV+? If so, are you able to replicate the issue on another device as well, or is it only happening on this specific smart TV? Let us know!
Best wishes.
Thank you CamZod,
We appreciate you getting back to us with those details. Based on what's happening, we recommend getting in touch directly with Apple to look into this further. Here's the link: Get Support
Cheers.
It actually happens on more than 1 episode, but only specific episodes. I can watch any other show or movie with no issues, and other apps like Netflix work just fine. Also, it does not happen when I watch on the Apple TV app for iPhone, it only happens on my Roku TV, but again it only happens with For All Mankind on certain episodes. Also, everything is up to date and I’ve tried restarting the app and the TV itself.
Picture distorted when watching For All Mankind
