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When I try to add my card to apple wallet with the + sign on the right top, it keeps saying ‘ To add cards, keys, tickets, and passes to Wallet. look for the Add to Wallet button in apps, emails, and websites.’
I tried removing current cards, tickets etc but still same things happened.
iPhone 12 Pro Max, iOS 15
Had the same issue and managed to sorted out by going to Settings > General > Language and Region
changed region to United State in my case (it’s changed because I’ve been outside for a while)
Had the same issue and managed to sorted out by going to Settings > General > Language and Region
changed region to United State in my case (it’s changed because I’ve been outside for a while)
Hello Ash0203,
Thank you for posting in the Apple Support Communities. We see you're running into an issue adding a card to the Wallet app, and you're in the right place for assistance. The resource Add, use, and share boarding passes, tickets, and other passes in Apple Wallet was a great place to start.
To double-check, is this specifically for cards that you want to use with Apple Pay? We recommend working through the suggestions in this link If you can't add cards to Wallet to use with Apple Pay if so.
Let us know if that helps.
Cheers.
I am having the same problem as the original poster. However, the links provided do not resolve the problem at all. When I open Wallet and press the "+" button, the Wallet shows the message as in the original post. My iPhone 12 has the latest iOS (15.1.1).
It doesn't matter WHAT I am trying to add. The Wallet app is NOT proceeding past this point. I am signed in to iCloud and Apple ID. I have previously added OTHER cards to the Wallet. But today it is NOT working as per the instructions.
Unfortunately, no, these links do not help resolve the issue.
Hi,
I originally posted this and wanted to update!
I realized that I once changed the country in settings when I visited there and forgot to change back to US.
If this is the case then you should be able to add once you change the country that allows apple pay.
When I try to add my card to apple wallet with the + sign on the right top, it keeps saying ‘ To add cards, keys, tickets, and passes to Wallet. look for the Add to Wallet button in apps, emails, and websites.’
I tried removing current cards, tickets etc but still same things happened.
it is not a country:language setting in my case. I haven’t left my city, let alone my country, in a couple of years. And I have verified the country/language setting is correct.
this may help others but is not solving my issue.
Exact same problem. BRAND NEW $1,400 iPhone 13 Pro Max. I've now spent HOURS on the phone with Apple Support, been passed through 3 different techs, and they have absolutely no idea. It's just CRAZY. I remember when Apple used to be the most consumer-friendly tech company
I was able to fix it by pressing on “United States” again. It thought that was a region change even though “United States” was selected. My wife’s phone did not. I also noticed that the dollar sign was a strange character before resetting the region. I wish Apple provided a clearer error message, but the “change the region” solution is the only thing that’s worked for me.
Go to “language and region” in the settings app and change the region
Same problem. It wouldnt let me add another card. Solved it by changing region from US to another country and back to US again.
Hi , I have the same issue as described above. Could you please shed light on how to change the country as I did not do it explicitly but had been out of my home country for some time
A few months later and still no solution. Nice, nicely done apple.
My settings are all correct. I have tried everything in this post. Probably just going to hard reset/ restore my phone. Works just fine on my wife’s phone Which we got at the same time.
Nice this is the Fix. I did the same and it worked. Thank you!
This advice "Solved it by changing region from US to another country and back to US again." worked for me, thank you!
Can’t add my card to apple wallet
